NEC SL1100: Smart Communication for Small Business

ACC -Telephone Systems

Why choose the SL1100?

In today’s highly competitive business environment, effective and reliable communications are critical to a business’s success. Therefore, it is important that you invest in a unified communications solution that allows you to take advantage of the latest productivity-enhancing IP applications that can deliver increased performance throughout your organization – that solution is NEC’s SL1100 Communications System.

This unique platform is the ideal solution for any small business. The SL1100 makes your team more reachable, responsive and productive. Value for Money

• Powerful communications with a small business price tag • Only pay for what you need, with an entirely scalable solution • Lower operational costs considerably by making smarter use of your communications • A range of remote/home office options to help lower brick and mortar costs Easy to use • Intuitive features that the whole team can use, without the need for training • Desktop phones, wireless handsets and applications include shortcuts that speed up working processes • Time-saving applications empower your team to become more productive Keep them connected • Use your mobile phone to stay connected through your office number, from anywhere • DECT wireless communications maximizes reachability from anywhere on the premises • Built-in conferencing for business meetings reduces travel costs • Never miss important messages with enhanced voicemail to keep you up to date

More than voicemail

Advanced features for enhanced communications

InMail is more than just a regular voicemail box. Packed with powerful business features, this is a solution to make keeping up to date easier than ever. It offers Message Notification to your desktop phone, home office or mobile phone to allow you to monitor your mailbox effortlessly from wherever you are. You can even choose to receive email notifications with the message included as an audio attachment.

No matter what you’re up to, you can have the right recorded message to match. With three personalized greetings, you can select the one most appropriate depending on your availability or the time of day. Additionally, the Call Record feature enables you to keep track of important discussions. Recordings can be emailed to colleagues and stored for quick reference at a later time.

Manage Smarter – My Calls (Future)

Reduce abandoned calls and increase responsiveness

MyCalls is a complete call management solution which provides detailed call activity, allowing you to respond to changing conditions in your business more quickly. Your workforce is your most important asset, and now you can manage your whole team from your desktop PC. It provides you with powerful reporting and measurement tools as well as recording capabilities.

Automatic Call Distribution (ACD) (Future)

Improve customer service levels through intelligent call routing

The SL1100’s ACD facilitates the handling of high call volume with a minimum number of resources. It reduces caller hold time and distributes call volume evenly among your employees. Callers are given the option of either immediately leaving a message for agent callback or holding for an agent. Those who wish to hold hear initial and repeating announcements encouraging them to remain in the call queue. This prevents callers from hanging-up and reduces lost calls thereby helping to improve employee efficiency and streamline staffing.

Networking (Future)

Extend the reach of your communications

With the SL1100’s networking capabilities, you can extend the reach of your communications to remote offices and mobile workers and ensure that your business can collaborate effectively. You can eliminate duplication and improve efficiencies by transparently sharing a single voicemail and intercom system. It also enables you to share trunks and transfer calls easily.

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